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OUR SERVICES

 

We are COMMITTED to providing you with the

best service possible!

ADMINISTRATION


KEY FOCUS AREAS INCLUDE:
Welcome Packs to New Residents
Resident Administration
Resident Document Management
Complaints and Dispute Management
Notices and Newsletters

RESIDENT SUPPORT


KEY FOCUS AREAS INCLUDE:
Log a request (for Quick Requests)
Daily Support
After Hours Emergency Support

ONLINE FORMS MANAGEMENT


KEY FOCUS AREAS INCLUDE:
Movement Form
Access Form
Domestic Worker / Gardener Registration Form
Pet Approval Form
Contractors Form
Agents Registration Form

FACILITIES MANAGEMENT


KEY FOCUS AREAS INCLUDE
Regular Site Walks and Visits to the Estate
Management of Service Providers (Gardens, Building Maintenance and Security)
Project Involvement and Oversight from Start to Finish

SECRETARIAL MANAGEMENT

KEY FOCUS AREAS INCLUDE:
Attend Meetings with the Service Providers, Trustees / Directors of the Estate
Minutes of Trustees Meetings
Obtaining Quotes
Compile Estate Invoicing
Enforcement of Conduct Rules
Detailed Reports